Reference

Terms That Govern Your C Baazi Account

These terms set out what you agree to when you open an account and use C Baazi. Access and eligibility depend on your local law and the region you are in — please read this before you deposit or play.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdated terms bind active accounts
C Baazi Terms That Govern Your C Baazi Account
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Account Data Retention

We keep your account records for as long as your account is active and for the period required under applicable law. You can request a summary of what we hold by contacting support.

Payment Record Security

Transaction records for bKash, Nagad, and Rocket deposits and withdrawals are stored securely and tied to your verified account. We do not share payment details with third parties outside of required processing.

Right to Request Changes

You can ask us to correct inaccurate account information at any time. Submit a correction request through the Help Centre or email support with your registered wallet number as reference.

Closing Your Account

You may request account closure by contacting support directly. Outstanding balances in your account wallet are returned to your verified bKash, Nagad, or Rocket number after identity checks are complete.

TERMS SUPPORT CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat window from your account dashboard to ask about any clause in these terms. Available during platform operating hours for account-related queries.

Email Support

Send detailed questions about account terms, payment disputes, or eligibility to our support address listed in your account settings. We respond within one business day.

Account Help Centre

Log in and visit the Help section for a searchable list of policy answers covering deposits via bKash, Nagad, Rocket, account verification steps, and withdrawal conditions.

Common Questions About These Terms

Account eligibility depends on your local law and the region you are in. You must be of legal age to use online gaming platforms in your jurisdiction. We do not accept accounts from regions where access is legally restricted.

No. Deposits must come from a wallet registered in your own name. Payments from third-party wallets — whether bKash, Nagad, or Rocket — may be held or returned pending verification of the account holder's identity.

Check the wallet number shown on the deposit screen before confirming. If an error occurs, contact support immediately with the transaction reference. Resolution depends on the wallet provider's own reversal policy, which is outside our direct control.

Go to the cashier section of your account, select your verified wallet — bKash, Nagad, or Rocket — and enter the amount. You may need to confirm identity before the withdrawal is processed and funds are released to your wallet.

We may update these terms when required. For material changes, we notify active account holders via the contact method on file. Continued use of the platform after a change takes effect means you accept the updated terms.

Contact our support team first — most account disputes are resolved at that stage. If the issue is not resolved, these terms set out the jurisdiction that governs any further steps, which depends on your eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.