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How C Baazi Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains what we collect when you register, deposit via bKash, Nagad or Rocket, and use the platform, and how you can request changes or deletion at any time.

Account data protectedbKash, Nagad, Rocket payment privacyRight to access and deleteSSL-encrypted sessionsContact us anytime
C Baazi How C Baazi Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your request with your registered mobile number and we will respond within a reasonable timeframe. Bangladesh support is available via live chat and email.

Live Chat Start a chat from the account dashboard. Have your registered mobile number ready so we can verify your identity before processing any data request.
Email Support Write to our support address with your account details and the specific data action you need — access, correction, or deletion. We confirm receipt promptly.
Account Settings Some data, like your display name and contact number, can be updated directly inside your account profile without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page and during every transaction so data moving between your device and our servers stays private. Cookie settings can be managed through your browser at any time — we use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can opt out of non-essential cookies without affecting your ability to deposit or withdraw.

Encryption in Transit

All account activity, including bKash and Nagad deposit flows, runs over SSL. Your payment details are never transmitted in plain text at any point.

Cookie Controls

We separate essential cookies from analytics ones. You can block analytics cookies via your browser settings and your account access will not be affected.

Data Retention

Transaction records are retained as required by applicable law. Session logs and device data are cleared on a shorter cycle once they are no longer needed for security review.

Data Request Process

Submit a written request via live chat or email with your registered number. We verify your identity first, then action the request — access, correction, or deletion.

Common Questions About Your Privacy

Straight answers to what our account holders ask most about data, cookies, and their rights on this platform.

We collect your name, mobile number, and email at registration. Once you transact, bKash, Nagad, or Rocket payment references are also logged to match deposits and withdrawals to your account.

We do not sell your data. We may share limited information with payment processors like bKash or Nagad to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

Contact support via live chat or email with your registered mobile number. We verify your identity and then provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request through support. Non-essential data is removed after your account closes. Some transaction records may be retained longer where required by applicable law in your region.

We use essential cookies to keep your session active and analytics cookies to understand platform usage. You can block non-essential cookies in your browser settings without losing access to deposits or withdrawals.

No. We log transaction references to match payments to your wallet, but your mobile banking PIN and full wallet credentials are never stored or accessible on our side at any point.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.